Got a PWD Notice of Defect? Here's What to Do.
A Notice of Defect means PWD found your sewer lateral broken or leaking — and in Philadelphia, the lateral (including the curb trap) is the homeowner's responsibility. Don't panic. Don't sign the first quote. Follow the steps below, starting with your own camera inspection.
Plain English: your lateral has a defect, and it's yours to fix
The Philadelphia Water Department issues a Notice of Defect when it determines your sewer lateral — the line from your house to the city main — is broken, leaking, or otherwise defective. It often names the curb trap, the U-shaped fitting at the curb, because that's the most failure-prone fitting on an old lateral.
The part that stings: PWD owns the city main; you own everything from your house to that main — including the curb trap, even where it sits under the sidewalk or street. That's Philadelphia Water Department policy, not a gray area. The notice is telling you to fix your pipe, not offering to.
This isn't legal advice — for official guidance, contact PWD directly. But the practical path is the same for every homeowner: confirm exactly what's wrong with your own inspection, get written quotes, and fix it properly the first time. The steps below are the whole playbook.
Four steps, in this order
Read the notice
What defect does it name — lateral, curb trap, connection? What's the compliance window? Understanding the scope keeps anyone from upselling you beyond it.
Get your own camera inspection
Camera + locate, your own footage. PWD's finding says a defect exists; your inspection says what it is, where it is, and what fixing it actually requires.
Get written quotes
Quotes based on your camera footage — trenchless and open-cut options where applicable. Verify PA HIC registration (required for $5,000+/yr of residential home-improvement work in PA).
Fix it, then clear the notice
Permitted work, verified with a post-job camera, and the defect closed out with PWD. Done once, done right — the cheapest version of this job is the one you only do once.
PA caps deposits at one-third of the contract price on home-improvement contracts over $5,000. Never pay more up front.
Notice in hand? Don't wait on it.
A defect notice comes with a clock. A camera inspection gives you your own footage — the thing every written quote should be based on. Call now, or book the inspection and we'll call you back.
Help paying for the repair
Two public programs exist for exactly this situation. We're not affiliated with either — this is resource info, not legal or financial advice.
Homeowner's Emergency Loan Program
0% interest, 5-year repayment — administered via PWD for emergency home repairs like defective laterals.
(215) 685-4901
PHDC Basic Systems Repair Program
Home repair assistance for qualifying Philadelphia homeowners — sewer and water systems included.
(215) 448-2160
For official guidance, contact PWD directly. Program eligibility and availability change — confirm current terms when you call.
What a defect repair costs in Philadelphia
The defect decides the method. These are the line items your written quote will contain.
| Line item | Typical | Notes |
|---|---|---|
| Camera inspection + locate | Quoted per job | Your own footage before any quotes |
| Trenchless repair (lining) | Quoted per job | CIPP lining where the pipe qualifies |
| Trenchless replacement (bursting) | Quoted per job | Pipe bursting for failed sections |
| Curb trap work | Quoted per job | Trenchless or permitted street opening |
Full cost breakdown by method: Trenchless Sewer Cost in Philadelphia, PA · What's wrong first: Sewer Camera Inspection.
The notice doesn't set your price. Your camera inspection does.
Straight answers before you call
What is a PWD Notice of Defect?
It's a formal notice from the Philadelphia Water Department that your sewer lateral — or part of it, often the curb trap — was found broken, leaking, or otherwise defective. In Philadelphia the homeowner owns the lateral including the curb trap, so the repair is the homeowner's responsibility.
Do I have to fix it right away?
The notice will carry a compliance window. The smart move isn't to panic — it's to get a camera inspection immediately so you know exactly what PWD is pointing at before the clock runs. For official guidance, contact PWD directly.
Should I get my own camera inspection, or trust PWD's finding?
Get your own. PWD's finding tells you a defect exists; your own camera inspection with a locate tells you exactly what it is, where it is, and what the repair options are — which is what a contractor needs to quote honestly.
Can I get help paying for the repair?
Two public resources exist: the Homeowner's Emergency Loan Program — 0% interest, 5-year repayment, via PWD at (215) 685-4901 — and the PHDC Basic Systems Repair Program at (215) 448-2160. For official guidance, contact PWD directly.
Do I need permits for a defect-notice repair?
Often, especially if the work is under the sidewalk or street. Any reputable contractor handles the permitting and prices it into the written quote — ask before you sign anything.
How do I choose a contractor for a defect repair?
Get written quotes based on your own camera inspection, not just PWD's notice. Verify the contractor's PA HIC registration — it's required for $5,000+/yr of home-improvement work on PA residential property — and never pay more than the legal deposit cap. PA caps deposits at one-third of the contract price on home-improvement contracts over $5,000.
Notice in hand? Get your own camera footage first.
Then get written quotes based on what the footage shows — not on what the notice implies. That's the order that protects your wallet.
ADDRESS NEEDED · Philadelphia, PA · Open 24 hours · HIC # NEEDED